Fujifilm’s MyChoice® Service Solutions give you the freedom to customize your services and solutions. You decide the level and type of coverage that best fits your needs. We believe that all our customers deserve to make these choices because, to us, quality shouldn’t be limited to our products. We strive to provide service excellence to ensure that you are getting the best and most cost-effective support for your equipment.
When you choose Fujifilm to be your partner, you can rest assured that you’ll be supplied with certified OEM parts, something not guaranteed when using a third-party provider. And no one knows Fujifilm equipment better than our certified, trained engineers—the only people who would ever be involved in assisting you, whether it’s on-site or on the phone. Most of our service plans include Active Line Remote Monitoring, enabling our Technical Assistance Center technicians to remotely monitor your Fujifilm equipment to ensure optimal system performance and minimal downtime. Plus, with Fujifilm, you have options on everything from the choice of individual plans to add-on services and much more.
Once you select the service agreement that best suits your needs, a Fujifilm Service sales specialist will sit down with you to carefully go over all of your options. When finished, you will have a customized service plan laid out by you for all the Fujifilm equipment you want to cover—all in one contract.