Fujifilm offers a number of programs and tools to ensure that your investment is always available.
At Fujifilm, we take great pride in our 99% uptime guarantee, which assures you of superior reliability, continuous applications assistance and technical support.
To guarantee our industry leading up time commitment Fujifilm offers immediate response nationwide, Fujifilm trained service engineers and after hours preventative maintenance scheduling.
All of our MR systems come with Sentinel remote monitoring helping to quickly identify the problems and the resolutions while maintaining high levels of security and privacy. Data is shared with your Fujifilm Customer Support team.
Image quality issues can be shared with your applications specialist so that everyone is looking at the same images in real time. Interactive collaborative software allows for remote control problem solving.